Membership Policy

Please read the policy before creating your account.

By creating your account ,it means you have read and accepted all of our policy.

Thank you.

1.The annual membership fee is $119.99+GST (5%).
2.If you register your membership between July 1, 2023 and September 30, 2023, there will be a 50% off discount and the membership fee is only $59.99+GST (5%)
3.Membership becomes active upon receipt of full payment via Email Money Transfer only and expires at midnight on the 366th day thereafter.
4.To conveniently pay for the membership fee, kindly initiate an Email Money Transfer to our designated email address: office@actionfigurefanclub.com Please ensure that you include your legal name, phone number, and mention the purpose of the transfer as the membership fee in the notes section.
5.Once a member is registered, the membership cannot be canceled before it expires.
6.All members have the option to purchase products listed on our website at the marked price, with shipping fees applied for shipped orders.
7.In the event of a product return , the item must be kept in its original unopened factory packaging and a 25% restocking fee will be applied. The buyer is responsible for any return shipping fee. 
8.Returns cannot be accepted if the order has been delivered to the buyer for one week or longer.
9.All products come with a factory warranty provided by the manufacturer. We do not offer warranty services.
10.Local members in Calgary can choose to pick up your orders from designated locations.
Please call the location that has been chosen to make your order and pay for it while you pick it up.
Your order will be ready within 24 hours and we will contact you to let you know.
11.All members are required to register their legal name, phone number, email address, and a single shipping address.
12.Orders can only be shipped to the registered shipping address.
13.The membership and marked prices on our website are exclusive to members and should not be used by non-members to make purchases.
14.If a member violates the policy, we reserve the right to cancel their membership without refunding the membership fee.
15.All of our 18+ products can only be purchased by adult members and a copy of valid photo ID will be needed to fulfill the order.

Important Notice: Please be aware that the stock quantity is limited, and we are currently experiencing a high volume of orders. It will be updated on the following day. All orders will be fulfilled on a first-come, first-served basis, and there is a possibility that your order may not be fulfilled due to stock limitations. We apologize for any inconvenience caused and assure you that we will make every effort to fulfill your order to the best of our ability.